Privacy Policy

At ZRealesale (a product of Z Garage Inc.), we prioritize the security and confidentiality of your brokerage data. This Privacy Policy details how we collect, process, and protect information within our B2B multi-tenant real estate software suite.

1. Data Safety & Row-Level Security (RLS)

Unlike traditional CRMs that share shared table space without strict containment, ZRealesale is architected using PostgreSQL Row-Level Security (RLS).

• Every database query dynamically binds to your company’s `tenant_id` and the user’s `user_id` context.
• Your leads, listings, commissions, and communication history are mathematically isolated, preventing cross-tenant leakage between competing agencies.

2. How We Process Broker WhatsApp Logs

To provide tracking without high Meta API costs, ZRealesale utilizes companion Android/iOS background sync features:

• With the agent’s explicit consent, the app logs outgoing template communications and interactions with clients.
• Transmission: All logs are transmitted via SSL/TLS encrypted endpoints and stored directly inside your isolated database schema.
• Zero Third-Party Sharing: We do not sell, rent, or share agent communications or client phone numbers with third parties or advertisement networks.

3. Processing Customer CSV Files

When you utilize our automated CSV import tools:

• Files are transmitted over secure HTTPS channels to our Fly.io hosted server container.
• The leads are parsed and inserted directly into your isolated PostgreSQL database. We do not store raw CSV file copies once database entry is complete.

4. Data Retention

Active subscriptions retain data for the duration of the agreement. Upon subscription cancellation or trial expiration, data is preserved for 30 days to facilitate recovery. After 30 days, your workspace container and all isolated tables are permanently deleted from our servers.